How to Answer "How Do You Respond to Feedback" in an NHS Interview
How to answer feedback questions showing reflective practice and growth, with a worked example.
**TL;DR.** Feedback questions test self-awareness and growth mindset. Strong answers describe a specific piece of critical feedback (not a compliment), the action you took in response, and what changed.
Worked answer (90 seconds)
*"At my 18-month appraisal my preceptor told me that my SBAR handovers were technically accurate but lacked a clear recommendation, I was listing information but not saying what I thought should happen. Initially I was disappointed because I'd thought the handovers were strong. I asked her for a worked example of what she meant, she replayed a recent handover where I'd described an unwell patient thoroughly but hadn't concluded with 'I think this patient needs doctor review within 30 minutes'. I spent two shifts consciously framing each SBAR with a specific recommendation at the end. I asked her to observe two handovers in the following month, she confirmed the change had landed. Since then I'm more confident making recommendations at handover, and my next appraisal noted the change specifically."*
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Frequently asked questions
Should I describe critical feedback or positive feedback in a feedback NHS interview question?
Critical feedback. Panels are testing growth mindset and self-awareness. Positive feedback answers sound like self-promotion; critical feedback answers show you can learn from difficulty.